A new piece of legislation introduced in the Senate aims to update guidance for how Federal agencies go about providing specialized or technical services to state and local governments (SLGs). The bill would update existing guidance which was put in place in 1969. Introduced by Sens. Gary Peters, D-Mich., Kyrsten Sinema, D-Ariz., and Steve Daines, […]

In the last few years, the city of St. Louis has become a hub for public and private innovators of geospatial intelligence (GEOINT).

New York Governor Kathy Hochul has announced new actions to increase transparency and access to public records.  

Cleveland Mayor Justin Bibb has appointed Froilan Roy C. Fernando as the City of Cleveland’s new Chief Innovation & Technology Officer (CITO).

San Jose, Calif., Mayor Sam Liccardo has tapped Clay Garner to be the city’s new chief innovation officer and director of the Mayor’s Office of Technology and Innovation (MOTI).

In his first month on the job, New York City Mayor Eric Adams is already making a push to improve government efficiency by signing an executive order (EO) to consolidate all city technology agencies under a single authority, the Office of Technology and Innovation.

Bloomberg Philanthropies awarded 10 cities a “What Works Cities Certification” in recognition of their “exceptional use of data to inform policy and funding decisions to improve residents’ lives.” The 10 cities are Baltimore, Md.; Buffalo, N.Y.; Chicago, Ill.; Denver, Colo.; Durham, N.C.; Evanston, Ill.; Long Beach, Calif.; Miami, Fla.; Rochester, N.Y.; and Salinas, Calif.

In 2021, the residents of New York City relied on technology unlike ever before to ensure equitable access to work, school, and daily life, according to a year-end compilation released by the Mayor’s Office of the Chief Technology Officer (CTO).

Following the Supreme Court’s decision striking down the Biden administration’s eviction moratorium this fall, political leaders and housing advocates have scrambled to find ways to keep people in their homes.

A recent market study from TeamDynamix found that 78 percent of organizations surveyed listed resource constraints as one of their top challenges. If you’re familiar with ITSM (IT service management), it’s no surprise that many organizations find self-service and Knowledge-Centered Service (KCS®) to be effective strategies to mitigate this challenge. And while both self-service and KCS are sound tools for ITSM, there are other strategies you should consider adding to build out a true 360 platform.